Universal design assumes BOTH that people have different needs and different ways of doing the same thing AND that these different people should have equal access to public facilities. How would Universal Design look in a church setting?
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The Accessibility for Ontarians with Disabilities Act (AODA) requires all organizations that serve the public to adopt a Customer Service Policy. Here's a sample policy for churches to consider.
Nearly 1 in 4 pastors have struggled with mental illness. This guide provides guidelines and suggestions for pastors and for church councils or consistories.