Effective benevolence requires good communication and relational skills. Here are some resources that have been used well by deacons.
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Here's a PowerPoint presentation about the changes in church order made by Synod 2015. It explores how these changes can enhance the role of deacons at all levels of the church — local, regional, and beyond.
In January 2016, the leadership of the CRCNA posted an announcement to all the CRC churches in the US. The announcement drew attention to the changes Synod 2015 made in the Church Order.