PURPOSE
Coordinate and support the activities of the advancement team in effective and efficient ways so that the relationships with the supporting community are stewarded wisely and financial potential grows for greater ministry impact.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Support team efforts for stewardship of constituent relationships, with a particular focus on the Stewardship Grid and Donor Journeys.
- Field incoming telephone calls and emails from constituents; coordinate the required follow-up. Nurture donor relationships, including thank you calls, thank you cards, monthly thank you letters to churches and individuals.
- Monitor dedicated emails for effective constituent engagement and respond to inquiries from donors.
- Liaison with Canada advancement services and the gift entry team to ensure data integrity and quality control of the gift entry data. Coordinate the issuing of donor receipts.
- Administrative support to the Director of Advancement in the work with Major Donors and the Donor Engagement Plan, assistance with administration of proposals and thank you calls and letters.
- Assist with donor events in support of donor stewardship and acquisition plans for planned-giving and fundraising.
- Coordinate the processing of estate gifts; including the completion of estate paperwork and conduct necessary follow-up calls with estate trustees and/or legal advisors.
- Oversee volunteers who assist with advancement work.
- Participate in required meetings to coordinate work, identify needs and provide solutions. Preparing minutes of Advancement Department Meetings.
- All other duties as assigned by the supervisor.
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill and/or ability required.
- Able to support the mission, vision, and values of Resonate Global Mission and the CRCNA.
- Demonstrated well-developed organizational skills with excellent attention to detail, follow-through, and initiative.
- Proficiency in using Google Suite and willingness to learn donor management software (Causeview/Connections)
- Disciplined self-motivated work style with the ability to function competently and productively with little supervision.
- Professional and cooperative attitude; flexibility and adaptability to a team environment.
- Willingness to serve others and demonstrate hospitality.
- Demonstrated maturity and ability to perform well under stress.
EDUCATION AND EXPERIENCE
- Bachelor’s degree or college diploma in related field.
- At least three years of related experience.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The duties listed in this description are representative of the type of work and work environment
of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasional travel may be required for team meetings in the U.S.
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