Full-Time Learning and Development Manager at CRCNA (Hybrid, Grand Rapids, MI or Burlington, ON)

PURPOSE/OVERVIEW:

This position will be responsible for implementing a learning and development program for denominational staff, focusing on improving skills, knowledge, and overall professional development. The role will also oversee the Performance Review System and collaborate with Human Resources Directors to execute the Diversity, Equity, Inclusion, and Belonging (DEIB) strategy for denominational staff.

This position offers a flexible work schedule, an attractive benefits package (including retirement fund contribution), and three weeks of vacation.

Compensation:  $64,413/year USD or $67,043/year CAD

The CRCNA exhibits love for the diversity of the human family. As such we welcome & encourage all regardless of race, ethnicity, ability and culture to apply. Should you require any accommodation throughout the recruitment process please do not hesitate contacting our Human Resources Department.

KEY RESPONSIBILITIES:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

1. Design and implement a full cycle employee training program to enhance employee experience.
2. Foster a culture of continued learning and development for all staff that includes the CRCNA DEIB strategic plan.
3. Centralize DEIB and Learning & Development initiatives for all staff within the different agencies of the CRCNA. Help develop informational and educational communications to staff.
4. Research , develops, recommends and implements creative strategies to foster the organization’s diversity and inclusion goals.
5. Support the onboarding experience by providing high quality training solutions ensuring that each country specific legislative training is administered.
6. Partner with managers/leaders to conduct regular needs assessments of learning and development priorities.  Build reasonable training plans and support the implementation of these plans.
7. Coordinates outside learning and development program activities including scheduling, event logistics and vendor relations.
8. Maintain and leverage the online Learning Management System (LMS) with up-to-date learning modules that meets the needs of the organization as a whole as well as department/ministry specific training.  
9. Regularly assess and evaluate learning and development programs to ensure they are meeting the learning goals and objectives identified.
10. Facilitate and Lead Training to individuals, managers, and teams on understanding and utilizing the Predictive Index tool for enhancing the employee/supervisor relationships and team dynamics. 
11. Provide recommendations of policies and procedures ensuring they support DEIB objectives. 
12. Manage the ongoing performance management process ensuring managers are informed, trained and coached on all aspects of the performance management cycle.
13. Maintain and implement performance management processes, including goal setting, systems administration, training, communications, etc.
14. In collaboration with the HR Directors, contribute to the development and implementation of a succession planning process for organizational growth and stability
15. Comply with all organizational reporting requirements surrounding diversity, equity and inclusion, as directed.
16. Other duties as assigned by the Director of Human Resources.
    
     

SUPERVISORY RESPONSIBILITIES 

None

SKILLS, KNOWLEDGE & EXPERTISE:

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill and/or ability required.

1. Proficient computer skills; preferably Google Suite, MS Word, Excel and PowerPoint.
2. Experience with LMS, Performance Management Systems, and The Predictive Index preferred.
3. Demonstrated ability to write coherent documentation for both technical personnel and for users.
4. Demonstrated experience in the area of training and development.
5. Demonstrated experience in the area of DEIB training, practices, and trends.
6. Excellent oral and written communication skills.
7. Good problem solving skills.
8. Ability to support the mission, vision, and values of the CRCNA.

EDUCATION AND EXPERIENCE

1. Bachelor’s degree required.
2. Demonstrated experience in Human Resources or workforce management and training, preferably with a focus on diversity, equity, and inclusion. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The majority of the work takes place in the offices of the Christian Reformed Church denominational building.
• Occasionally offsite work is required.  May require some travel.