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Here's a follow-up. After writing the blog entry above, I sent a note to Mr. Canary about it. I received the following response which appears here by permission of the author. Mark

Dear Mark,

Thank you so much for you kind note.

My sister and I own our company, our Dad developed the Mr. Canary feeder. We are the only two actual employees of our company, we rely on our contracted workforce 100%...and they never, NEVER let us down. Honestly, it's the smartest business decision we ever made, and quite frankly, it's probably the reason we're still in business today. When we entrepreneur-types begin thinking about starting our own business, our plans usually focus on the idea of doing the thing we're good at and the things we like to do. That's what lights the entrepreneurial fire, but it's a bit of a slippery slope. The reality is that once you start a business there are so many things to manage that you may NOT be so good at, that you can end up with very little time and energy to devote to the things you CAN do well. That's the beauty of our fabulous workforce, they do what they do so well (production/shipping) that we never have to worry about it, which gives us the time we need to devote to sales, marketing, product development...the stuff we like. These overlooked and underutilized workers are a treasure trove for small operations, it's not altruism, it's good business. We mention it on our packaging because we want to spread the word. This collaboration strengthens our community...and it strengthens our business. What could be better?

You can't begin to know how your note lifted my spirits. Today, for all kinds of reasons, it's especially appreciated.

Yours truly,
Jan Long

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