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I would recommend Ministry Scheduler Pro by Rotunda Software.  It allows volunteers to submit their serving preferences, known "unavailable" dates, etc.  They can also request substitues for a particular date, and see other team members' contact info.  There's even an app for both Android and iPhones

The auto scheduler part of the software ensures volunteers aren't scheduled to be in 2 places at the same time.  

If you're working with a larger number of volunteers and many different ministries, MSP is the way to go!

 

 

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