Discussion Topic

Social media is used every day, both in and out of the church. What types of guidelines do you have for your church's social presence?

October 18, 2017 2 0 comments

The Christmas season is right around the corner. Let’s talk about things to think about in planning your successful Christmas services.

October 17, 2017 1 0 comments

Facebook is an open channel between customer and business, congregant and church. So, what do you do when someone leaves a negative comment?

October 10, 2017 0 0 comments
Resource, Survey or Questionnaire

We are excited about the future of Church Juice. But, as we continue to make plans, we want to hear from you. Will you take our 4-question survey? 

October 4, 2017 0 0 comments

Because so many people are already on Facebook, that can commonly be where someone first encounters your church. Here are some tips for making your Facebook page a suitable and welcoming front door. 

September 27, 2017 0 0 comments

We put a lot of time into our fall outreach events, bringing new families to our church. But what happens after the event is over is just as important as the lead-up to the event.

September 26, 2017 2 2 comments

Quality marketing and communication in the church makes a difference. Here’s why.

September 25, 2017 0 0 comments

Here are four things that you can do in your church to help break through the noise and use your online presence better.

September 6, 2017 0 1 comments

Church Juice has a new captain at the helm and we’re so excited! Bryan Haley joined the team last month as our new project lead, and is already hard at work planning the launch of all new Church Juice posts. 

August 22, 2017 0 1 comments

Does anyone have a sample 'Terms of Use' page for guest WiFi at their church that they'd be willing to share? 

July 6, 2017 0 1 comments

Does anyone have a functional web site policy that would help us in the development of one at a local level?

June 15, 2017 0 5 comments

I hear talk of the CRCNA developing a smartphone app for Sunday offering giving. Does this have validity?

June 14, 2017 0 3 comments

We're wondering if any other CR churches have experimented with the "New City Catechism" app?

May 23, 2017 0 0 comments

With the growing trend toward digital media in society, it should come as no surprise that churches can, and should leverage this opportunity to connect with a wide variety of people. Learn about how LifeQuest is using Facebook to grow membership.

April 29, 2017 0 0 comments

Looking to update your church's website in 2017? Here are some keys for modernizing your website as you think about what first impressions you want your church to make online.

December 27, 2016 0 0 comments

Our church may be looking to switch our web host in the near future (we currently use iPower). What do you all use for your church's web host?

November 16, 2016 0 3 comments

This post isn’t about saying “yes” or “no” to using stock photography in general. Instead, we want to help you think strategically about stock images and when you should avoid them.

August 16, 2016 0 0 comments

I find there’s a major disconnect between churches wanting to improve their communication and actually doing it. The challenge is that these conversations require knowing the church's mission and vision.

July 21, 2016 0 0 comments
Resource, Book or eBook

Church bulletins need images. Social media relies on pictures. All this means you need to understand basic graphic design. Our free ebook, Church Graphic Design 101, walks you through common design projects. 

June 2, 2016 0 0 comments

There’s something about the first warm day in Spring that gives us a rare enthusiasm to clean our homes and yards. As a church communicator, it’s also a great time to look over your website. 

May 19, 2016 0 0 comments

You’ve probably heard the news that the CRC is launching a Digital Library exclusively for CRC churches and members. You may wonder, “How will the Digital Library benefit me and my church?” or “Why a digital library?”

March 15, 2016 0 0 comments

Last week it was announced that the CRC will launch a free Digital Library in April along with a 20% discount for CRCs in June.

February 29, 2016 0 1 comments
Resource, Tutorial

In part 4 of this Church Data Storage tutorial series, we are going to look at reports. 

January 28, 2016 0 1 comments
Resource, Tutorial

In part 3 of this Church Data Storage tutorial series, we are going to look at workflows. 

January 25, 2016 0 0 comments
Resource, Article

Content marketing is a perfect fit for churches. It’s true. It might sound like another generic business term to you, but it’s at the core of what you’re already doing.

January 20, 2016 0 1 comments



Great question, Andrew!

We certainly are bombarded with messages these days, right? Even in email, we get bombarded with junk from all over the place. If you choose to utilize email as part of your follow-up process, it certainly can be done well. Breaking through the noise can be the difficult part, but it can be done. I normally recommend making follow-up emails personable and focused on the guest.

Do you find positive response from sending follow up emails? In a culture where every store, restaurant, doctors office, school, etc. is asking for it and then sends regular emails it seems as though emails are becoming a less effective way to engage with people who are new or unfamiliar with church. 

i know this was posted a while ago, but I have a question - I see a possible issue if the person on the group does not have a google account?  I know you can send/receive email without having a google account to the group, but you can't access the web based parts.  Did you make each member create a google account?  I think with the initial email you receive when you join the group this could cause confusion on the user since it tells them they can't access the group without having an account

Thank you!

Thank you. These are helpful suggestions. Just one reminder, though: Using pictures of "real people in real situations" must be done with permission of the persons in those pictures, whether named or not. Many people are rightly aware of how even the best events and reports can be used harmfully. 

Thanks for this post! It's super helpful information since there doesn't seem to be a lot out there about this. I was wondering, could I see an example of the Church Directory Report? There wasn't a link under it.

Nice to meet you Bryan! Appreciate your heart for church communicators already. 

Below are the CRC Guest WiFi terms of use. Please note that we can't guarantee these would cover any potential lawsuits churches may receive. 

Welcome to our Internet portal. If you choose to continue, you are agreeing to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, you may not continue.

Terms of use:

Your use of any information or materials on sites you access is entirely at your own risk, for which we shall not be liable.

You agree that, though this portal, you will not perform any of the following acts: 

Attempt to access devices or resources to which you have no explicit, legitimate rights 

Copy, reproduce, or transmit any copyrighted files or information other than in accordance with the requirements and allowances of the copyright holder 

Launch network attacks of any kind including port scans, DoS/DDoS, packet floods, replays or injections, session hijacking or interception, or other such activity with malicious intent 

Transmit malicious software such as viruses, Trojan horses, and worms 

Surreptitiously install software or make configuration changes to any device or application, by means of the installation or execution of key loggers, registry keys,  or other executable or active application or script 

You agree that you will use the access provided here responsibly and with full regard to the safety, security, and privacy of all other users, devices, and resources. 

You agree that you will be mindful of the cultural sensitivities of others while using this portal so as not to provoke reaction or offense, and that you will not intentionally access pornographic, graphically violent, hateful, or other offensive material (as deemed by us) regardless of others' sensitivities. 

You understand that we reserve the right to log or monitor traffic to ensure that these terms are being followed. 

You understand that unauthorized use of resources through this portal may give rise to a claim for damages and/or be a criminal offense.

Check out all posts by Jerod Clark for even more helpful website tips! 

posted in: Website Policy

Yes, looking more for how to monitor use of the site, what type of content to include (keeping in mind privacy, etc).

posted in: Website Policy

Hi Amy - for now it's just for Canadian churches, We're still in the test phase, working in one specific classis, but looking forward to a Canada wide launch in the fall. But yes, we're also looking at incorporating US churches and hoping to test it with a few churches in the next little while and see what kind of issues they may encounter.

So this is a Canada-only app? Are there plans for a U.S. version?

Or are you more looking for how to monitor use of the site, features, etc.?

posted in: Website Policy

Hi Melissa, are you looking for ideas on what website building tools to use? 

posted in: Website Policy

Hi Pete - Yes, you are correct that we are developing a phone app that will have the capacity for online giving. The app is currently in a test phase with churches in Classis Niagara and we are hoping to have it go live across Canada this fall. The app of course is capable of doing way more than provide ways for people to give - it's also an outreach tool and a way for churches to communicate with members so that they get important information (prayers, announcements) right into the palms of their hands. Additionally members will be able to watch worship videos if unable to attend on a given Sunday, if their church makes such recordings. There will be many other features, so stay tuned.

Lots of information! Professional content writing is not everybody’s cup of coffee. I think people should understand this and try to hone their skills. They should also look forward to using new vocab and get an escape from clichéd marketing phrases. 

oops, meant to reply but added a new post. reply below.

We now use planning center people as our principle database and have built custom reports for household reports, printed directory, etc. The online directory is by a company called adjace that links to planning center people.

Integration is done with zapier. However, planning center has not built in webhooks yet so it's not quite perfect.

What database program are you using that links to your office 365??! That would be awesome! I currently have to update contact information in so many places!

I manage the website for my church (encounterchurch.org) which runs on Clover Sites, which is a website platform built for churches. It tends to run on the simple side (can't link to other web pages from built in tabs, etc) but has been great for our church. It is very easy to build and make changes to our website. Our domain registration is through GoDaddy. When it comes to switching hosts, make sure you read all the specifics that the new host is looking for (this generally requires making changes to our domain name registration DNS). Most web hosting companies have documents and step by step instructions for making these changes. For example, a Google search of "Clover Sites GoDaddy" returns this as one of the top options: http://help.cloversites.com/customer/portal/articles/1933074-going-live-.... I would say that is the biggest thing to consider - If you don't have our DNS settings correct with the new host, your website won't work!

James offers some great advice there. I agree that WordPress is the best choice for most churches, especially if they've got someone in the congregation that builds sites in Wordpress, or can hire someone to do so. Can't go wrong with Wordpress.

We use Drupal for most CRCNA ministry sites, but I wouldn't use it for my local church. It's very powerful, but overkill for a church website. And even though the CRCNA has pretty much standardized on Drupal, we still use Wordpress in some situations.

But actually lately we've spun up a couple of product sites using Weebly (similar to Wix and Squarespace). Examples:

Tools like that are incredibly easy (mostly drag and drop) with nice prebuilt templates. But you need to be content with their featureset because there's no ability to extend beyond it. So look at the list of features carefully, and especially compare that to some of the church-specific tools that James mentions. They all fall into the 'limited technical expertise required' category, it's just a question of what features you'd want/need.

Wordpress.com is probably between those two options. You get most of the functionality of Wordpress, but avoid some of the more technical aspects (and trade off some customizability).

Hi, Rachael.

There are several service providers that you typically need to manage and maintain a church website and it can get a bit confusing because some of them combine their services.

1. Registrar - This is the service with whom you register your domain (i.e., the address of your site). You pay a yearly fee (usually $10-$20 for this).

2. Hosting - There are different options for this. As someone who designs websites for a living, I strongly suggest you look for something called "managed hosting". Discount hosts are typically slow and have very poor service. Good, managed hosting usually costs between $15 and $30 per month.

3. Content Management System - Wix is actually a content management system that includes hosting. Squarespace is a similar option. As a website creator, I'm not a big fan of those tools for reasons I won't get into here. WordPress has become the world's most popular Content Management System, but it requires some expertise to use it well. Other choices you'll hear are Joomla and Drupal. And to confuse things even further, there are specialized content management systems designed for churches (like Ekklesia360 and Cloversites).  In the right hands, any of these solutions can be fine.

The bigger challenge

When it comes to websites, the challenge many churches face seems to be overall management of website projects, including strategy, content planning, execution and on-going maintenance. Another big challenge is budget. Many CRC churches invest a lot of ime and money on their ministries and on their physical buildings but they don't really invest in doing websites well.  And they often lack the the expertise within their staff/volunteer base to get projects like these done. 

When you have a minute, check out ChurchJuice.org. This is a ministry set up by BTGMI to help educate and inform churches about issues like yours.


James Bosma




Maintenance and regular checking would prevent some issues. You might find more info here:


Im using refurbished universal storage at the moment for backup purposes as well. Kinda late mdoel but works like a charm. I frequently migrate new files to my back up just to be safe.

Another option for church web hosting is OurChurch.Com. OCC's web hosting includes a church website builder, which installs, configures and manages WordPress, all the best church plugins and dozens of church-specific themes. Costs range from free to $25/mo.  

Disclaimer: I helped start OurChurch.Com almost 20 years ago and love helping churches live out their mission online.

I so agree, but also that the policy makes so very much sense. :-)

Thanks for sharing! It's very important to consider what makes sense and is most helpful in your particular context. It's a nice bonus that your half of classis also puts out a directory. 

We are blessed with different methods of connecting.  Within our our faith community directly there is a printed list of all members and adherents within their districts.  This list / booklet also includes ministry contact info etc. but does not have any advertising.

In addition the area churches in our half of Classis (approximately 15 groups including a non CRC but Reformed community and a Christian Retirement Home) also distributes the lists of members and adherents of those churches.  So we are connected to the churches around us as well.

In our particular context (large numbers of elderly in a semi-rural town) the online component is not yet a priority as many members do not have computer or internet connections that would warrant this level of connecting.

Sounds like some great ideas for other churches and a very sustainable directory! Thanks for sharing, Justin. 

We are in the process of redoing our directory after a multi-year hiatus. It was a big job getting everybody's information current again. This time around everything went into an online database. 

Now that it's there we can run a report that outputs the directory in the format for our print directory without all the work of updating a word document or whatever was used before. Plus we can quickly run reports on Profession of Faith aged, teens, singles, widows, etc. Even made these great family reports for house visits.

Also we have it linked to office365, mailchimp, etc. through the api so it's change once and update everywhere. So much better!

Also it's free, so dutch friendly :)


What a cool idea, Rod! It's really amazing to look back on a church year and just see a small glimpse of the many ways in which God has worked. Thanks for sharing!

We use it throughout the year to take candid shots of various events, worship services, and other activities and then compile them into a video that we show at our annual 'Belonging Service' where we celebrate our membership in the church. The video is always a highlight as we celebrate our lives together. Anyone can post pictures, but we do have to pull some down because we have folks whose identities ought not be shared publicly. 

Thanks for sharing, Angie! Sounds like your church is pretty active on Facebook. Also, you make a good point about the benefits of how Instagram displays pictures (clean and simple). 

My church doesn't use Instagram yet, but we do use Facebook quite a bit to share photos from worship, children's ministry, and other church events. I'd love if my church shared these photos through Instagram too! It's easy to scroll through an Instagram feed, and I find that photos don't get buried as easily as they do on Facebook. 

Eva - thanks for the timely and helpful comment. I'm finding via responses that these church directories are still an incredibly useful and valuable tool. I can see it being a bit of work to maintain both printed and online versions. Looking forward to hear the progression of how your church decides to best transition! 

Thanks, Bill! Agreed that it is very important to keep spam out of any sort of online directory. 

What timing to see this posted on The Network. We just finished updating our directory, and have it available to our members in both printed and online versions. We also have a picture directory online, but it needs serious updating. Our congregation is a good size, so they appreciate having a photo to help identify who is who, especially as the young couples marry and have their own children. But keeping track of two versions is a lot of work. I anticipate that within ten years time, we will only have the online version. 

But to see it obsolete? No. Now that phone books are no longer being produced, this is one of the main ways of keeping in touch with each other. People eagerly look forward to their updated copy each fall.

Unless a phone directory is restricted to members, they will be suckers for every sort of advertising and political campaign . . . every sort of nut.

Thanks, Bert! Glad to hear it is such a helpful resource. 

Thanks, Jim! Interesting that your church is using both - nice way to be inclusive. Do they plan to continue with both or only the Instant Church Directory?

My Church Membership in in the First Christian Reformed Church of Sarnia, Ontario. In our city, we have three congregations of our Denomination and every other year, we publish an updated Church Directory of the three congregations, with the new directory to be published in 2016. I'm a bit puzzled that there would be even a discussion about church directories, if it would be a thing of the past. Absolutely not!!

In our home, we use our church directory almost daily and when there are changes, we update our directory. As far as we are concerned, church directories is a very practical publication and very helpful for the majority of our church members.

We have a printed directory, but last year also starting using an online directory, Instant Church Directory.  It runs on smart phones, tablets, and laptop and desktop computers.  Many find it very helpful to look up names and faces, make phone calls, or get directions to members houses.


Jim - Ann Arbor CRC

Thanks for providing an email for specific questions, Rachel! It's nice to have another resource for wading through these sometimes complicated questions! 

Thank you Diane and Staci for the helpful resources that you provided. Copyrights are very complicated and in general when in doubt, it is best to ask. Check out the resources offered in Staci's post or Diane's comments for a great starting place for helpful information and if you have questions please email us. We are here to help you navigate permissions and copyrights. Please feel free to email permissions@crcna.org with your questions. 

Hi Diane, 

Thank you so much for sharing those additional resources! Very helpful. 



Thanks for being so concise and honest about this rather complicated subject, Staci. It's important but hard to really grasp all the implications sometimes for us in ministry. If people want more info related to worship and copyrights - especially music, projection, etc, here are a few more articles they can check out. 
Copyright Info-Clearing Up the Confusion (Maybe!)

Is Your Church Breaking Copyright Law?

How to Project and Reprint Legally


Great info, Al. I didn't realize Microsoft's solution had email accounts, etc. just like Google Apps. It's good to have options. Thanks for taking the time to write this up for everyone's benefit. I hope you keep posting!

@Randy - Google Docs is great...if you fully switch to it. You're absolutely right that if you try to keep a foot in both worlds, you'll have no end of hassle with messy conversions, etc. That where Microsoft's solution would be a way better fit.

Has anyone else used Microsoft's Office 365 in this way for a church or company? Cloud solutions like these just seem like such a great fit for churches since churches have way more offsite volunteers than onsite staff.

Thank you very much for this information! I have signed up and started the process for our congregation.

And Google docs are from the devil! :)

(At least when you try to use them with MS Word).

Good question, Jeff, and it's great to hear there's interest in some of the out-of-print products from Faith Alive. I'm involved with the ongoing printing and distribution of Faith Alive products, so I'll share some of the thinking we've had about this exact issue.

First, it's important to understand that getting those electronic files created does cost money. In some cases, quite a bit depending on how old it is, what format the electronic file is in, etc. In some cases it means pulling it off of old media or converting from an old file format. Even if it's in a modern format, proper ebook conversion (ePub) can be a couple of hundred dollars per title. Bottom line...you need a lot of requests for a title to justify the staff time it takes to retrieve and convert it.

Having said that...we are working on a solution that will result in far fewer titles going out of print. It's called 'print-on-demand' and it enables us to keep titles in print even if the sales volume goes down to just a handful of copies a year. Once that is in place, we can not only keep more titles in print, but consider bringing back into print some older titles. We still have the costs mentioned above, but by 'restocking' it we make it available to more people and therefore the conversion costs can be recouped.

If there's a particular title you're interested in, please mention it when you call Faith Alive, or send a note to orders@FaithAliveResources.org. Our customer service reps are logging those requests, so we can track demand and make stewardly decisions about what titles to bring back.

Or we can start a list here, and open it up to other people reading this thread: What Faith Alive titles would you like to see back in stock?

Nice article, Tim. Cool that this page gets looked at so often! Good job.



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Tim Postuma
Ken Bosveld
James Steenstra
Joe Killian